FAQ

Q?

Do I need an app?

A.

No. Your customers can scan the QR code using their phone's camera or QR app.

Q?

Why do I need a contactless menu?

A.

We make it easy for you to create a digital menu so you can serve your customers better. Why you need one? 

Here are a few reasons:

  1. With Meinmenu.net you can offer your customers a clean, modern solution to view your menu on their phones. Regular print menus are touched multiple times per day.
  2. Paper menus are ruined quickly and not easily changeable. Perhaps a price change or a change in a food item? With Meinmenu it's quick and easy. No need to have a designer edit and then reprint a paper menu.
  3. Put the QR code on anything you want - a business card, your tables, your window shop. Size it up or size it down. It doesn't matter. YOur customers can scan anywhere.
  4. ECO friendly. Do something for the environment and save a few trees.
  5. Your menu is now online all the time, accessible by your customers. Did you know that OpenTable conducted research and came to the conclusion that 86% of customers check out menus online before they decide to visit a restaurant?
  6. Reduce waiting time, serving time, and most important of all, save graphics and printing costs.

And during times of COVID, a digital menu is safer, more cost-effective, and allows you to stay up-to-date. So we can only say that contactless menus are the right decision for your customers and your budget to help you grow your business.

Q?

How tech-savvy do I need to be?

A.

Not at all. Our platform is easy and simple to use for anyone. After registration and logging in, you'll be able to create a contactless QR menu with a single menu item in less than 3 minutes. Create categories, menu items, upload images, add descriptions, and generate a QR code quickly. 

Yes, it'll take time to transfer all your menu items into the system, however, give 1 item a try and you'll see how easy it easy to use, build and change.

Q?

Is free actually free?

A.

Yes, there is no catch. We want you to give our platform a try. You'll have access to nearly all the features included in pro with a few limitations, however, even for smaller businesses, we think that the free plan will work just fine. 

As we continue to develop the platform things may change here or there, however, the fact that free is free will never change.

On top of that we would love to hear your feedback!

Q?

What can my customers do once they scan the QR code?

A.

In essence, you are converting your paper-based menu into a digital one, however, with a friendlier customer experience and way more features.

Upon scanning the QR code - your menu will appear and then based on your dashboard settings customers will be able to;

  • View your entire menu including item name, description, price, photo (if available), and extras.
  • Filter through your menu
  • Find out more about business (if available)
  • Utilize a maps app to find your location (1 click)
  • Submit an order through the menu interface (if activated)
  • and more...

We are integrating many more features and have a great roadmap ahead. Join now and become more cost-effective. 

Q?

I need help!

A.

Got a problem, question, or you're just stuck? Then reach out to us and we'll be glad to help! Use the chat button at the bottom right.

Q?

Is MeinMenu safe?

A.

Absolutely. Your menu is the heart of your business, and we get it. You can rest assured that MeinMenu is completely safe. 

We utilize industry-standard 2048 bit SSL encryption, both asymmetric and symmetric encryption to protect the confidentiality and integrity of data-in-transit - on top of various other security mechanisms to ensure uptime 365 days of the year.